Privacy Policy

1. Introduction

taracompew ("we", "us", "our") is committed to protecting the personal data of our learners, enquirers, and website visitors. This policy explains what data we collect, why we collect it, how we use it, and what rights you hold under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.

This policy applies to all personal data collected through our website at taracompew.biz, our enquiry forms, and our course enrolment processes. If you have questions about how we handle your data, please contact us at [email protected].

2. Data We Collect

We collect personal data you provide directly to us, including:

• Full name and contact details (email address, telephone number)
• Postal address, where relevant to course materials delivery
• Payment information (processed through our payment provider — we do not store card details)
• Correspondence and enquiry content sent to us via forms or email
• Course participation data and feedback responses

We also collect limited technical data automatically when you use our website, including IP address, browser type, pages visited, and session duration — primarily through cookies and analytics tools where you have consented to their use.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To deliver the course you have enrolled in and to communicate about your participation
• Legitimate interests: To improve our courses, respond to enquiries, and maintain records of our operations
• Consent: For marketing communications and for optional cookies — you may withdraw consent at any time
• Legal obligation: Where we are required by Thai law to retain certain records

4. How We Use Your Data

Your personal data is used for the following purposes:

• Processing and managing your course enrolment
• Delivering course materials, recordings, and workbooks
• Communicating about sessions, follow-up support, and administrative matters
• Responding to enquiries submitted through our contact form
• Improving our course content based on aggregated feedback
• Sending informational updates about new courses or programme dates, where you have consented

We do not use your personal data for automated decision-making or profiling.

5. Data Retention

We retain personal data for as long as is necessary to deliver the services you have enrolled in, including any applicable follow-up support period. For administrative and legal record-keeping purposes, we typically retain enrolment and payment records for five years from the date of your last course participation. Data collected for marketing purposes is retained until you withdraw consent.

6. Data Sharing

We do not sell your personal data. We share it only where necessary with:

• Payment processing providers, to handle enrolment fees securely
• Guest specialists (estate attorneys, family communication specialists), where your participation in an advanced programme requires them to have your basic contact information
• Analytics service providers (where you have consented to analytics cookies)
• Thai authorities, where we are legally required to do so

All third-party providers we work with are required to handle your data in compliance with applicable data protection law.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, loss, or destruction. These include encrypted communication channels, access controls for staff, and secure storage for course records. In the event of a data breach that affects your personal data, we will notify you and the relevant Thai authority as required by the PDPA.

8. Cookies

Our website uses cookies to support its functionality and to understand how visitors use it. Essential cookies are necessary for the site to work and cannot be disabled. Optional analytics and preference cookies are only placed with your consent. For full details of how we use cookies and how to manage your preferences, please see our Cookie Policy.

9. Your Rights Under the PDPA

As a data subject under Thai law, you have the following rights in relation to your personal data:

• The right to be informed about how your data is used
• The right to access a copy of your personal data
• The right to correct inaccurate data
• The right to request deletion of your data (where no legal obligation requires retention)
• The right to restrict how your data is processed
• The right to data portability in a structured, commonly used format
• The right to object to processing based on legitimate interests
• The right to withdraw consent for processing based on consent
• The right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, please contact [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

11. Children's Privacy

Our courses and services are designed for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted personal data to us, please contact us promptly at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top of this page will change. Where changes are material, we will inform current participants by email. Continued use of our services after changes are posted constitutes acceptance of the updated policy.